Fire Damage? 7 Immediate Steps to Take (What to Do After Fire Damage)

September 4, 2025

When a fire strikes, the first question most homeowners ask is what to do after fire damage. In short: put safety first, secure the property, document everything, open your insurance claim, and bring in an IICRC-certified restoration company to prevent secondary damage from soot, smoke, and water. The guide below walks you through each step so you can move from chaos to a clear recovery plan.


Quick Answer (First Things First)

  • Ensure everyone is safe and wait for official clearance before re-entering.
  • Call your insurer to open a claim and ask about temporary housing.
  • Document the damage with photos and video before you clean or move items.
  • Arrange emergency board-up/tarping to secure doors, windows, and the roof.
  • Contact an IICRC-certified team for immediate fire damage cleanup, smoke/soot removal, and water extraction.
Interior of a burned wooden structure, charred wood and blackened interior. Light from outside visible through a window.

Step 1 — Safety First: Re-Entry, Utilities & Health

  • Wait for clearance from the fire department before going back in.
  • If advised, shut off utilities (gas, electric, water). Do not flip breakers or plug in appliances that were exposed to heat or water.
  • Wear PPE: N95/respirator, gloves, eye protection, and sturdy shoes.
  • Keep children, seniors, and pets out of affected areas—air quality and unseen structural issues can be hazardous.
  • Ventilate cautiously if permitted; avoid spreading soot into clean rooms.


Step 2 — Stop Secondary Damage

Fires often leave behind soot, smoke, and water from firefighting. Each can cause rapid deterioration:

  • Soot is acidic; it stains and etches finishes fast.
  • Smoke odor penetrates porous materials, HVAC systems, and wall cavities.
  • Water can lead to mold within 24–48 hours.

A professional team will set containment, deploy air filtration (HEPA), and begin targeted drying to stabilize the structure.


Step 3 — Document the Loss for Insurance

Before you touch anything:

  • Photograph/video every room, from multiple angles, including close-ups of damaged items and serial numbers where possible.
  • Create a contents inventory: item, brand/model, age, estimated value, and condition.
  • Save receipts for hotel stays, meals, clothing, and essentials—these may fall under Additional Living Expenses (ALE).
  • Keep a log of calls with your adjuster and contractors, including dates and decisions.


Step 4 — Secure the Property

Prevent weather intrusion and trespass:

  • Emergency board-up for doors and windows; roof tarping to stop leaks.
  • If doors can’t be secured, consider a temporary lock or security measure.
  • Isolate affected rooms to avoid tracking soot into clean spaces.


Step 5 — What Not to Do After a Fire

  • Don’t wash walls, drapes, or upholstery—you can set stains permanently.
  • Don’t power up HVAC; it can circulate soot throughout the home.
  • Don’t eat food or use medications/cosmetics exposed to heat, smoke, or firefighting water.
  • Don’t handle electronics until they’re inspected; corrosive soot can damage internals.

Step 6 — Understanding Soot, Smoke & Water Damage

  • Types of soot:
  • Dry soot (from faster, hotter fires) can smear easily if cleaned incorrectly.
  • Oily/wet soot (slower, smoldering fires) adheres to surfaces and needs specialized degreasers.
  • Protein residue (kitchen fires) is nearly invisible but extremely odorous.

  • Smoke migration: Odors and particulates push into ducts, insulation, and cavities—out of sight but not harmless.
  • Water damage: Saturated materials (drywall, insulation, subfloors) may require removal to reach dry standards and prevent mold.


Step 7 — Professional Fire Damage Cleanup & Deodorization

An IICRC-certified team (like Incredible Restorations) follows industry standards to restore your home safely:


Assessment & Containment

  • Moisture mapping, soot testing, and safety checks.
  • Containment barriers and negative air to prevent cross-contamination.

Soot & Smoke Removal

  • Surface-specific cleaning (HEPA vacuuming, dry sponging, alkaline rinses).
  • Careful handling of finishes like stone, stainless steel, and hardwood to prevent etching.

Odor Elimination

  • Thermal fogging, ozone, or hydroxyl treatments once cleaning is complete.
  • HVAC decontamination and filter replacement.

Water Extraction & Drying

  • Extraction of standing water, removal of wet building materials as needed.
  • Air movers and dehumidifiers with daily monitoring until materials reach target moisture levels.

Contents Care (Pack-Out)

  • Cataloging, cleaning, deodorizing, and storing salvageable items off-site.
  • Coordination for specialty restoration (electronics, documents, textiles, art).


Salvage vs. Discard: Making Smart Calls

  • Porous items (unsealed wood, drywall, insulation, many fabrics) are often discarded if heavily smoke-impacted or wet.
  • Non-porous and semi-porous (metal, glass, some plastics, sealed woods) may be salvageable with proper methods.
  • Food, medication, and cosmetics exposed to heat or smoke should be replaced.
  • If it’s sentimental, ask about specialty restoration options before you decide.


Working with Insurance & Your Restoration Team

  • Coverage generally includes structure, contents, and ALE. Your adjuster will explain limits and deductibles.
  • Expect a written scope/estimate, and potential supplements if hidden damage appears during demolition.
  • Choose a licensed, insured, IICRC-certified contractor who provides daily updates, photos, and moisture logs.
  • Keep communications centralized—email threads and a shared document help avoid confusion.


Reconstruction: Back to Pre-Loss Condition

Once mitigation and cleaning are complete:

  • Rebuilding may include framing repairs, insulation, drywall, paint, flooring, cabinetry, roofing, and exterior finishes.

  • Your team will manage permits and inspections as required.

  • Discuss like-kind repairs vs. upgrades (and what’s covered) before materials are ordered to avoid delays.


Costs & Timelines: What to Expect

Every loss is unique, but these factors influence price and duration:

  • Extent of fire, soot spread, and water saturation
  • Number of affected rooms and assemblies (kitchens and attics can be complex)
  • Specialty deodorization needs and HVAC cleaning
  • Availability of materials during reconstruction

A common flow looks like this:

  • First 24 hours: Safety clearance, claim opened, documentation, emergency board-up, water extraction.
  • Days 2–3: Containment, detailed scope, targeted demolition, drying and soot and smoke removal begin.
  • First week and beyond: Deodorization, contents processing, clearance checks, reconstruction planning.
  • Rebuild phase: Varies by scope—your project manager should provide milestones and weekly updates.

Frequently Asked Questions

  • Is it safe to stay in the home?

    Only if the structure and air quality are cleared by professionals. Soot and smoke can be irritants and may pose health risks.


  • How long does smoke odor removal take?

    From a couple of days to several weeks, depending on how far smoke traveled, materials affected, and whether HVAC and cavities require treatment.

  • How can I clean myself?

    Hard, lightly affected surfaces may be safe after professional guidance. Avoid fabrics, painted walls, and electronics—improper cleaning can set stains or cause damage.


  • Will insurance cover temporary housing?

    Often yes, under Additional Living Expenses (policy-dependent). Save every receipt.


Flooded basement with stairs, boxes, and a trash can. Water reflects the room's fixtures and the ceiling.
September 5, 2025
Learn what to do after water damage: shut off the source, stay safe, document for insurance, and start drying fast. 24/7 IICRC-certified help in Connecticut.